2016.10.01 Saturday
2016.01.01 Friday
Shipping costs from japan to europe
Thank you for your inquiry concerning Bitcoin jewelry.
Please confirm the following information.
DELIVERY CHARGES
Europe:
Up to 900g 3,000 yen
International Delivery
Your order will be sent via EMS（Express Mail Service） either 'International tracked'
We aim to dispatch all orders average of 3 working days , up to 5 working days in Japan,
and rest of the world but as all our jewellery is made to order, sometimes it may take longer to be delivered.
We will notify you if it will take longer than 5 working days.
Once we dispatch an order it would take around 4-5 working days to Europe.
For more info please refer to the link below.
http://www.post.japanpost.jp/int/deli_days/ems/tokyo_en.html
Shopping
Products are sold in Yen on a delivery duty unpaid basis.
The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery.
Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details themselves before placing the order.
Signing For Your Delivery
A signature will be required on delivery of your order
Tracking your Parcel
When your order is shipped, you will receive an email to confirm that your items have been dispatched. Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries. If you are concerned you have not received your parcel please contact us via email at order@blanca-web.net
PACKAGING
Your jewellery will be sent to you in a navy blue or dark brown box with Bitcoin logo.
LATE AND LOST DELIVERIES
If your delivery has been delayed, then please contact us and we will provide you with the tracking number to enable you to chase it up with the EMS.
We cannot refund or replace lost items until 20 working days after the date of dispatch (30 days for international items) - this is when the EMS classes items as being lost.
International delivery - When items are sent to another country, your parcel is often handled by more than one postal service.
When we send a parcel abroad, the actual delivery of the item will be the responsibility of the postal service in the country the items are going to.
Delays can often be caused by customs checks, which can sometimes take up to 1-2 weeks.
Items not received but tracked as being delivered - This frequently happens when items are delivered to places of work.
In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it.
Please note that we do not refund or replace items that are tracked as being delivered.
For this reason, we always recommend that you get items delivered to your home address.
We cannot be held responsible for goods that are lost or delayed in transit.
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